I lost my job today... It's not my proudest moment and it definitely sets back our plans quite a bit, but what am I to do about it? It went down like this: Company policy states if you are over/under more than 4 times in the span of a year, you are suspended and possibly terminated depending on what HR and LP have decided. Now, they tell you this in hopes that maybe if you screw up, that it's possible that your worth ethic my overshadow the tiny mistakes you might make. After all, we are humans, not robots.
Well, this is where I admit that I might have a visual problem. I think when I look at the monitor, sometimes the numbers get mixed up. And where as it says I shouldn't give them any money back my brain registers that as, "Cash Back." Obviously this is a problem that might only be rectified after many doctors visits. However, I think that on register 5 there is a glitch on that machine. 3 out of the 4 times, I had been on register 5. Maybe this is just a coincidence, I'm not sure.
So, everyone knows that register 5 is messed up. If you select 'No' for cash back, it register's as yes and vice versa. So, when a customer comes through, we go through this spiel that 'it's backwards and glitched, just press the opposite of what you want to do.' Well, I tell one customer this and it happens to be after he's put in his pin number as cash back. He is impatient, hasn't taken the time to read the prompts, and therefore causes more confusion than is necessary. The drawer opens and I look at the screen to make sure I don't him any cash back, however [this is where my tricky mind comes in], I'm pretty sure it says give '8.65' back. He says he doesn't want it, but I inform him that if I don't then my register will be over and I'll be written up for it. He takes it and goes on his merry way. He obviously doesn't see a problem with the fact that I might have just given him '8.65' and I wasn't supposed to. It doesn't occur to me till later that the slip that pops out for cash back hasn't. And by later, I mean much later after I've spent a good hour crying and apologizing to my husband for screwing both of us over.
At the end of the night, I end up being short. How much? Well you guessed it, 8.65. That's right, this is now my fourth time and I'm suspended until further notice. My manager tells me to call on Friday to see what the verdict is. I go in Thursday, after I've thought about what happened, and explain to her my ideas and thoughts on the situation. I plead with her, that if I can keep my job, I'll do anything and everything, as long as I can keep my job. But my attempts were fruitless. As of 4 p.m., September 19, 2009, I was officially fired.
Now, what I really don't understand is why the hell do they keep people that call in all the time, show up late, or do no-call/no-shows, and not someone who's made a mistake. I mean it's obvious that these people don't want to be there. Yes, I made a mistake which may or may not have been my fault. If it is, I take complete responsibility, but I've never been late. I've only called in twice: once for being covered in poison ivy; once for have the flu. I'm back on time, if not early, from all of my breaks. I've stayed late to help when we were short. I've covered other shifts when people have been fired/suspended/quit. Why doesn't that hold water over my counting issues. Isn't it more important to have an employee with an outstanding work ethic, as opposed to one who obviously doesn't want to be there. There a plethora of other jobs in the building that do not require me to handle cash.
So, the hunt begins for a better job. Maybe one that will look past all of my firings, counting issues, medical problems, and see that I am a great employee. I can't help the fact that I mess up sometimes. I'm not infallible. I'm not a robot; things will happen.
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